Before you book a demo

A first slice can be live in weeks, not a six-month programme. We pick one channel or one workflow, ship it to real customers, then widen with your team.

Yes. Chat sits on web, WhatsApp, social, and email. Automations connect those threads to the CRM, helpdesk, and ops tools you already run, so staff are not copying chats into another system.

How customers reach you today, the ten questions your team answers every day, and access to the systems those chats already create work in. We do not need a full data science team on your side.

No. Fumbo takes the repeat questions and the copy-paste work. Anything that needs judgment goes to a person, with the full thread attached.

It should hand off. We set the topics it is allowed to handle, the tone, and when a human takes over. After launch we tune from real chats so the misses shrink.

We agree the measure before we ship: faster replies, fewer tickets, more completed orders, or fewer dropped WhatsApp threads. You see that on live traffic, not a slide.

You do. Access, retention, and where the system runs sit in the agreement. We do not train a public model on your customer chats.

We scope after we see your channels and volume. A demo maps a first slice and a price for that slice. There is no public rate card because a pharmacy WhatsApp bot and a newsroom desk are not the same job.

No. Products change, new questions show up, and flows drift. We stay on for maintenance and tuning so the assistant still matches how you sell and support.

Yes. Most teams start on WhatsApp or the website, prove it with real customers, then add the rest. That is the engagement, not a full rebuild on day one.