Fumbo Ai

AI chatbots and automation that understand your market

Intelligent conversations on web, WhatsApp, social, and email, plus automations that clear routine work: tickets, orders, CRM, and a clean handoff to your team. We design, ship, and stay.

AI ChatbotsAutomation ServicesOperations AI

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WhatsAppSupport, sales, and updates in the thread your customer already opened.Web chatOn-site help that matches your brand, then hands the chat to a person.FacebookThe same assistant in Messenger. Same answers, same handoff.InstagramDMs that can close a request, not just collect a screenshot.EmailLonger requests, still on-brand, still tied to the same systems.WhatsAppSupport, sales, and updates in the thread your customer already opened.Web chatOn-site help that matches your brand, then hands the chat to a person.FacebookThe same assistant in Messenger. Same answers, same handoff.InstagramDMs that can close a request, not just collect a screenshot.EmailLonger requests, still on-brand, still tied to the same systems.

Accra · Worldwide

One partner for the conversation and the work behind it

We build AI chatbots and automations that answer customers on every channel, then finish the work those conversations create inside your team.

Headquartered in Accra. We work with teams in Ghana, West Africa, and around the world.

What we do

AI chatbots on every channel. Automations that clear the work behind them. We design it, ship it, and stay.

Service 01

Automation

The systems that finish the work after a customer reaches you: tickets, orders, CRM, approvals, alerts. Routine work stops sitting in a queue waiting for someone to copy and paste.

Lead capture and ticket routing
Order updates, approvals, and alerts
Wired into the tools you already run

Service 02

AI chatbots

An assistant on web, social, email, and WhatsApp. It answers in your tone, and it hands the thread to a person when judgment is required.

Web, social, email, and WhatsApp
Tone that fits your brand and market
Handoff with the chat intact

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What it looks like in practice

A live conversation on the left. The system steps on the right.

Fumbo assistant

Online

Live sample

Automation path

From message to action

Chat captures intent. Automation checks systems, replies, or escalates. People jump in when judgment is needed.

1
Customer message
2
Intent detected
3
CRM / billing check
4
Reply or route to agent

Meet customers on the channels they already use

Web, social, email, WhatsApp: one assistant, connected across the inboxes you already run.

Web chat

On-site help that matches your brand, then hands the chat to a person.

Built for the work your sector already does

Retail floors, bank queues, campus desks. The systems follow how that sector already talks to people, on every channel they use.

Multi-channel enterprises

One assistant across web, social, messaging, and email.

E-commerce

Stock questions, order status, and the busywork behind a sale.

Financial institutions

Balances, transactions, and a clean path to a person.

Telecommunications

Bundles, billing, and troubleshooting without the call queue.

Travel and hospitality

Bookings, itineraries, and help while people are in motion.

Healthcare providers

Scheduling, FAQs, and a careful handoff. Never a diagnosis.

Education

Enrollment, campus questions, and student FAQs.

Government agencies

Permits, taxes, and citizen questions without the queue.

Questions teams ask first

View all FAQs

We build AI for operations: automations that finish the work, and chatbots on web, social, email, and WhatsApp. One partner for the conversation and the work behind it.

Software that reads a customer's message and replies in natural language. Fumbo's work is the tone, the context, and the handoff across the channels you already use.

Lead capture into a CRM, ticket routing, order-status replies, approvals, alerts, and onboarding checklists. Connected to the tools you already use.

Discover, design, pilot, then widen. We start with one live slice so you can see it with real customers, then expand coverage with your team.

See this on your stack

Tell us how customers reach you, and what those threads create inside the team. We will map a first live slice.

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